GameStop

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Opinions

• Brett Neilsen

  Oct, 22 2018
  ★ ☆ ☆ ☆ ☆
  We recently purchased a used ps3 , two games and a controller. When we were in the store the associate was short with us and did not care to make sure we were happy and taken care of. She was not trained to know what stock they had in store as the manager had to tell her how to search their system. After purchasing over $170 of items, We went home and and discovered they gave us the wrong game, broken console, broken hdmi cable, and broken controller. We called the store and spoke to the manager about what happened with the broken equipment and the employee’s lack of training and customer service. We were told that the mulberry location had the correct game in stock and went to that store. We were pleased with our experience with the mulberry store as they understood customer service. We will not be returning to the harmony location. Buyer beware.
• Brandon Santoro

  Feb, 04 2018
  ★ ☆ ☆ ☆ ☆
  Horrible place to buy video games and accessories. not all, but most employees are extremely rude. It's almost impossible to get someone to help you. The store is so cramped that you can barely squeeze through it! I am 30 years old and have been shopping here for years along with my 29 year old brother. We have a membership here and are on the highest status they have. Everyone who works here has helped us check out numerous times (like 10× each+). Yet every time, we are forced to show them our ID's. It's insulting and humiliating, especially when there are a bunch of people standing around watching and listening! No other place has EVER ONCE ID'd me. I obviously don't look like I'm 16 years old but continuously am treated like I'm trying to pull a fast one over on them.. It reached a tipping point yesterday and I will NEVER go back and shop here! I'm done. Cancelled my membership and magazine subscription for good! I recommend nobody shop at this horrible store or any game stop for that manner! You can find games on eBay or pawn shops for even less $$ where you aren't treated like you are here! It takes a lot to make me this angry about something, but they've managed to push me over the edge! GOODBYE GAMESTOP!! NEVER AGAIN!! YOU JUST LOST 2 OF YOUR MOST LOYAL CUSTOMERS AND WELL OVER $500 A YEAR!

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