REI

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Opinions

• Adam Mader

  Oct, 21 2018
  ★ ☆ ☆ ☆ ☆
  Would not recommend their bike repair.
  
  I went in for the "Silver" repair as my bike had been in storage for a couple years and I wanted to ensure it was not only a smooth ride but a safe one. The Silver package included a full safety check.
  
  Three days after picking it up I had a brake line snap almost sending me head over into traffic.
  
  Upon returning and just wanting them to fix the brake line I was met with skepticism until I insisted the check their records to match my receipt. Only then did they fix the brake under the package all while saying there was no way they could have caught it.

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